Support Center

Intro Basics

  • How to add a contact to a Channel

    **Note you will only be able to add contacts to a Channel if you are the Channel owner or if the Channel owne...

    May 13, 2014 01:39PM EDT
  • How to add a photo to your profile

    To add a photo to your profile or change the existing one, select Options on the left side and click on the Us...

    May 13, 2014 01:58PM EDT
  • My client isn't receiving my files

    We are very sorry you are experiencing trouble, but we'll get you up and running in no time! This issue most o...

    May 20, 2014 10:25AM EDT
  • How to create a new Channel

    Create a Channel at any point by clicking 'New Channel' from the top bar Now you are ready to add contacts ...

    Aug 05, 2014 11:16AM EDT
  • How to open or close a Channel

    To open a Channel, select Channels from the side panel. This will bring you to all of your Active Channels. L...

    May 13, 2014 02:00PM EDT
  • How to share a file

    Before you share a file you have to first create a Channel and add contacts to the Channel. Now you are ready...

    May 14, 2014 12:52PM EDT
  • How to delete a Channel

    Open your Channel. On the right hand side, click the X icon. Once you've clicked on the X, your Channel will b...

    May 13, 2014 12:58PM EDT
  • How to add a folder to a channel

    To add a folder to a channel navigate to the Files tab in the desired channel. (This tab should be immediately...

    May 13, 2014 01:25PM EDT
  • How to add files to a folder

    To add files into a folder you first need to create a new folder under the Files tab in the Channel. Once you...

    May 13, 2014 01:23PM EDT
  • How to remove files from a folder

    **Note: You may only remove files if you are the owner of the Channel, or if you've added the file to the Chan...

    May 13, 2014 02:07PM EDT

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support@titanfile.com
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