Support Center

Using the Open Access option

Last Updated: Aug 05, 2014 11:49AM EDT
**Note that this is a custom option. If you think this feature could be a benefit to you contact us here.

Open Access feature can be configured under the Options tab in a channel.



Open Access allows you to share content with anyone without them needing to sign up for a TitanFile account. When you upload content to an Open Access Channel, your contacts will receive an email from TitanFile with a link to the Channel that looks like this:

 

If they click on the link they will be taken to the Channel page.



Here they can see the conversation and download the files you have provided for them without logging into an account, but they cannot reply. To reply they must login to a free account.

We have compiled a quick start tutorial for your Open Access collaborators here.

Tip: The Open Access feature is not the secure way to send files, since it does not ask your contacts for any authentication. To ensure that your content is always secure use only "Safe Notifications" configured under the 'Options' tab.

Contact Us

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