If you received an email notification from TitanFile and you need help accessing the files and messages, you are in the right place!

This guide will show you how to set up your account, access files and messages, and reply to the sender.

Below is an example of an email notification you may have received. Click the green button to get started.

You will be redirected to the account setup screen. Just enter your name and the password you want to use for your account. Then, click on the green button to proceed.

Now that your account has been set up, you will be taken directly to the channel where the message and/or files are located.

Click on the files to download them.

If there are multiple files, you can click the Download All button instead.

Some files may be secured with end-to-end encryption and require you to enter a password. To gain access, use the same password you just created for your account.

Replying to the sender is easy. Just type a message in the message box, attach files, and when you are ready to send, click the green Send button.

Voila! You have officially sent messages and/or files via TitanFile.

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