Although you may assign unofficial names to your contacts simply by editing their name in your contacts panel (shown below), official names are determined by what is assigned by the account owner.

Therefore, only your client can assign an official name to their own account. If you need to your client to change their name, simply send them a message and ask them to change their name.

For instructions on how to change your name in TitanFile, please refer to our article here.

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