Welcome to TitanFile!
If this is your first experience with TitanFile, then this is the article for you.
TitanFile is as easy to use as email, so a lot of the steps are similar. By the end of this guide, you'll know how to create channels in TitanFile, add recipients, and share confidential files.
First, you have to log into our Secure Portal. You can log in here.
Once you sign in, you will see a page similar to the one below.
The first thing you'll want to do is create a new channel. Simply click on the "New Channel" button and add a subject line.
Now, add contacts to the channel by clicking the "Add" button.
Contacts are individuals who you will be exchanging files and messages with inside of the channel.
You can add as many contacts as you'd like.
Next, you can attach files using the "Attach Files" button or attach a folder using the "Attach Folder" button.
Similar to email, you can also include a message by typing in the message box.
After you've attached files and typed a message, click on the green "Send" button to send the package.
Voila! You have officially sent files via TitanFile. See how easy that was?
Your contact(s) will now receive an email notification that will help guide them through creating an account, accessing the files, and replying on their own. No onboarding is required.