If you requested a verification PIN via email but have not received it yet, here are a few things you can try:
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Check your junk, spam, social, or other folders
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Double-check the email you used for any spelling mistakes or typos
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If you are using an email filtering system such as Mimecast, the email may sometimes be delayed up to 15 - 30 minutes. Please refresh your inbox to check if the pin arrives
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Check with your IT team if TitanFile emails are blocked
If you've tried all of the above but still have not received your verification PIN, please contact us.