To export a channel's history using TitanFile's export feature.
First, access the channel you wish to export your channel history from.
From there, select Channel menu. This will prompt you to choose from three formats to export your history: PDF, CSV, or .zip.
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PDF is used to export your conversation
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.zip is used to export your channel
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CSV is used to export your history
Once you select your format, choose the start date and end date to select the range of your history. When you confirm, your channel history will automatically download.
If you're selecting the "Export channel as Zip" or "Export history as CSV" options, you will be able to select which columns to include in the channel history report.
If you do not see optional columns when exporting history as a CSV, please contact us.