As email service outages are rare but not impossible, TitanFile would like to offer some additional methods to get access to your users both new and existing if they are unable to receive email notifications for any reason.
For new external users:
The workaround for external sharing is Open Access with channel password. The channel link and the password can be shared via any means (e.g., text, slack, whatsapp, phone call, etc).
For existing users:
TitanFile will still send and share the data within the channel outside of the email notification. This means that users are able to access TitanFile and see the new information even if they do not receive the email notifying them of the new data presented. Informing contacts via other means (e.g., text, slack, whatsapp, phone call, etc) would allow them to access and share important documents during this time.