1. What is the Channel Defaults Page?
The Channel Defaults page allows administrators to define the default settings applied to newly created channels across the organization.
These settings help ensure consistency, security, and compliance without requiring users to manually configure each channel.
2. How to Access the Channel Default Page
To reach the management dashboard:
- Log in to your TitanFile account.
- Click Settings in the left-hand navigation menu.
- Select Channel Defaults.
2. What Can You Do Here?
From this page, you can configure default behavior for channels, including:
3. How Channel Defaults Work (IMPORTANT SECTION)
Channel Defaults behave differently depending on your subscription type:
For Non-Enterprise Plans
- Settings are applied globally across the subscription
- When enabled, the setting applies to all users and all new channels
- Users cannot override these defaults
For Enterprise Plans
- Settings act as feature controls (similar to admin configurations)
When a setting is:
- Enabled → The feature becomes available and can be assigned to roles
- Disabled → The feature is not available anywhere in the system
Important:
- If a setting is disabled, it will not appear in Manage Roles
- To assign a feature to a custom role, it must first be enabled here
Best Practice
To fully control access and behavior:
- Enable features here
- Then assign them through Manage Roles
This allows you to tailor permissions beyond the default Admin and Standard roles.
4. Why This Matters
Channel Defaults help you:
- Enforce consistent security policies
- Reduce user error during channel creation
- Align with client and compliance requirements
- Control feature availability across your organization